END USER SUBSCRIPTION AGREEMENT & EULA - TOA ("That One Assistant")
Last Updated: July 14, 2026
This End User License Agreement and Subscription Terms (this "Agreement") is a legally binding contract between you ("you," "User," or "End User") and That One Tech Company, LLC ("Licensor," "TOTC," "we," "us," or "our"), located and registered at 14800 Quorum Dr, Addison, Texas 75001, United States.
By accessing or using TOA, you agree to this Agreement. If you do not agree, do not access or use TOA.
VAT number: 92-2894872 (as provided by Licensor).
1) DEFINITIONS
1.1 "TOA" means the web-based software-as-a-service application known as Toa / That One Assistant, including related websites, dashboards, APIs (if any), updates, and documentation.
1.2 "Subscription" means the paid plan (or trial, if offered) that grants you access to TOA during an active subscription term.
1.3 "User Content" means all data and content you provide to TOA or authorize TOA to access, including emails, calendar items, contacts, attachments, connected files (such as documents in Google Drive or Microsoft OneDrive), prompts, account metadata, and other information.
1.4 "Generated Output" means content produced by TOA (for example, drafted emails, summaries, recommendations, task lists, schedules, or research-style responses).
1.5 "Third-Party Services" means external services you connect to TOA (e.g., Google/Gmail/Google Calendar/Google Contacts/Google Drive; Microsoft Outlook/Exchange/Calendar/OneDrive) and any related providers, platforms, or APIs.
1.6 "LLM Processors" means the third-party large language model providers that process inputs and context to generate Generated Output, as described in Section 6.6.
2) THE SERVICE
2.1 SaaS product. TOA is a web-based SaaS tool intended to help users manage work across email, calendar, and tasks, including drafting/sending emails and creating/updating calendar events when authorized.
2.2 No professional advice. TOA and Generated Output do not constitute legal, financial, medical, accounting, compliance, HR, or other regulated advice. You are responsible for verifying outputs before relying on them.
2.3 Changes. TOA may evolve over time. TOTC may add, remove, or modify features at any time, including to maintain security, performance, or compliance.
3) ACCESS; ELIGIBILITY; ACCOUNT SECURITY
3.1 Eligibility. You represent that you are legally able to enter into this Agreement and that your use complies with applicable law.
3.2 Account security. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must promptly notify TOTC of any suspected unauthorized access.
3.3 Administrators (if applicable). If you use TOA through an organization, administrators may have the ability to manage accounts, access, or settings according to your organization's arrangements with TOTC.
4) SUBSCRIPTION; BILLING; CANCELLATION
4.1 Active subscription required. Access to TOA requires an active, valid Subscription (including any trial period, if offered). If your Subscription ends or is terminated, your access may be suspended or disabled.
4.2 Payment terms. Subscription fees are due in advance for each billing period unless otherwise stated at checkout or in an order form. You authorize TOTC (and its payment processors) to charge your payment method on a recurring basis.
4.3 Trials. If a trial is offered, TOA may suspend access at the end of the trial unless you convert to a paid Subscription.
4.4 Cancellation and refunds. You may cancel according to the cancellation method presented in TOA or your billing portal. Fees are non-refundable except where required by applicable law or expressly stated in writing by TOTC.
4.5 Non-payment. If payment fails or becomes overdue, TOTC may suspend or revoke access to TOA until payment is received.
4.6 Price changes. TOTC may change pricing or plans with notice as required by law or platform policy. Continued use after changes take effect constitutes acceptance of the new pricing/plan terms.
5) LICENSE; PERMITTED USE; RESTRICTIONS
5.1 Limited license. Subject to this Agreement and an active Subscription, TOTC grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use TOA for your personal or internal business purposes.
5.2 Restrictions. You may not (and may not allow anyone else to):
• copy, modify, create derivative works of, reverse engineer, decompile, or disassemble TOA or attempt to derive its source code;
• bypass or circumvent access controls, security features, rate limits, or usage restrictions;
• access TOA to build, train, or benchmark a competing product (except as permitted by law);
• use TOA in a way that interferes with, disrupts, or harms TOA, other users, or TOTC.
5.3 No redistribution. You may not resell, sublicense, lease, rent, or provide access to TOA to third parties unless explicitly allowed in a written agreement with TOTC.
6) USER CONTENT; THIRD-PARTY SERVICES; DATA PROCESSING; CONSENTS
6.1 Your responsibility for content and permissions. You are responsible for ensuring you have all rights and permissions needed to provide User Content to TOA and to authorize TOA to access Third-Party Services (including any personal data of others).
6.2 Third-Party Services terms. Your use of Google, Microsoft, and other Third-Party Services is governed by their terms and policies. You agree to comply with those terms.
6.3 Automated access and actions. When you authorize TOA to send emails, manage calendar events, or connect Third-Party Services, you are responsible for the content, recipients, attachments, and outcomes. To complete an action you request, or to gather context the AI determines is needed for your desired outcome, TOA may open, read, or review emails, attachments, and connected files that you have not individually opened or individually approved, including emails you have merely referenced. Where TOA presents an approval step for a given action, you should review and confirm before proceeding; not all actions include a separate approval step.
6.4 Google API Limited Use. TOA’s access, use, and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. TOA does not use Google Workspace data (including Gmail, Google Calendar, Google Contacts, and Google Drive data), or data derived from it, to develop, improve, or train generalized artificial intelligence or machine learning models beyond your own personalized experience, and does not transfer such data to any third party for the purpose of training that third party’s models.
6.5 Connected file storage (Google Drive / Microsoft OneDrive). By accepting this Agreement and connecting your Google or Microsoft account, you authorize TOA to access the applicable service. This authorization is given when you accept the conditions of this Agreement and log in and grant TOA the requested permissions and scopes; it remains in effect until you revoke those permissions or disconnect the account. Once authorized, TOA connects to your Google Drive or Microsoft OneDrive so that you can browse and attach existing files to emails, and so that TOA can save email attachments back to those services at your direction. Files you retrieve, or that TOA reviews for context, are processed by the LLM Processors as described in Section 6.6.
6.6 AI processing; TOA is a conduit, not the model. TOA is a tool and interface; it is not itself a large language model. To generate drafts, replies, summaries, task extraction, and similar Generated Output, TOA routes your prompts, inputs, and necessary context to third-party LLM Processors. This may include the text you enter, email content, attachment content, calendar events, contact information, and connected Google Drive/OneDrive files. Depending on the task, these are Anthropic (Claude Sonnet 4.6) and OpenAI (GPT-5 mini and GPT-5 nano), with inference deployed on Microsoft Azure infrastructure. For requests processed by Claude, Anthropic acts as the data processor for the prompts and outputs under Anthropic’s terms and Data Processing Addendum; requests processed by GPT-5 mini and GPT-5 nano are governed by the applicable Azure OpenAI / OpenAI terms and Data Processing Addendum. These providers process your data solely to perform the requested function, retain it for a period determined by their respective data retention policies (generally short-term, with longer retention for content flagged for safety review), and do not use it to train or improve their own models. TOA is not currently enrolled in a zero-data-retention (ZDR) arrangement with these providers.
6.7 Sensitive and medical content: Toa is not designed or intended to collect, process, store, or transmit protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). We are not a HIPAA covered entity or business associate, we do not enter into Business Associate Agreements, and the Services are not HIPAA-compliant. You are responsible for ensuring you do not submit PHI to Toa, and if you choose to do so, you do so at your own risk.
6.8 Email sending and calendar actions. When you authorize TOA to send emails or manage calendar events, you are responsible for the content, recipients, attachments, and outcomes.
7) ACCEPTABLE USE; PROHIBITED ACTIVITIES
You agree not to use TOA to:
• send spam, unsolicited bulk messages, or unlawful marketing; run pyramid schemes; or facilitate fraud;
• violate privacy, publicity, or intellectual property rights;
• transmit malware, harmful code, or exploit vulnerabilities;
• attempt unauthorized access to systems or accounts;
• misuse, steal, copy, disclose, or attempt to derive TOTC credentials, secrets, tokens, or other sensitive security materials.
CAN-SPAM and electronic communications compliance: You are solely responsible for complying with applicable email and electronic communications laws (including the CAN-SPAM Act and similar laws).
8) GENERATED OUTPUT; RELIANCE; HUMAN REVIEW
8.1 No guarantee. Generated Output may be inaccurate, incomplete, or inappropriate. You must evaluate and verify outputs before use.
8.2 No sole reliance. You agree not to rely solely on Generated Output for decisions involving legal, financial, medical, safety, compliance, or other high-stakes matters.
8.3 User responsibility. You are responsible for all decisions and actions you take based on Generated Output, including communications sent and calendar events created/modified.
9) SECURITY; COMPLIANCE STATEMENTS
9.1 CASA Tier 2. TOTC states that TOA is certified with CASA Tier 2 standards.
9.2 No absolute security guarantee. While TOTC maintains safeguards designed to protect data, no system can guarantee absolute security. You acknowledge and accept the inherent risk of online services.
9.3 Your security obligations. You are responsible for maintaining secure devices, strong passwords, and appropriate account controls.
10) VOICE DICTATION (IF ENABLED BY YOU)
10.1 Optional feature. TOA may offer voice dictation functionality only when you activate it. Voice dictation is intended to convert your speech into text for your use within TOA.
10.2 Permissions. If you enable dictation, you authorize TOA to access your device microphone to process audio input for dictation while the feature is active, subject to your device/OS permission settings.
10.3 No always-on voice engine. TOA does not provide an always-on "voice engine" under this Agreement; dictation operates only when activated by you.
10.4 Privacy and handling. Any collection, processing, retention (if any), and sharing of dictation-related data is governed by TOTC's privacy policy and your settings.
11) PRIVACY; DATA USE
11.1 Privacy policy. TOA's collection and use of personal data is governed by TOTC's privacy policy: https://www.usetoa.com/privacy-policy
11.2 Telemetry and diagnostics. TOA may collect technical data (e.g., device/browser info, logs, diagnostics, performance metrics) to provide the service, support, security, and improvements, consistent with the privacy policy and applicable law.
12) INTELLECTUAL PROPERTY
12.1 TOTC ownership. TOA and all related intellectual property are owned by TOTC and its licensors. No rights are granted except as expressly stated.
12.2 Feedback. If you submit suggestions or feedback, you grant TOTC a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, distribute, and otherwise exploit that feedback for any purpose without compensation.
13) WARRANTIES; DISCLAIMERS
13.1 As-is / as-available. TOA is provided "AS IS" and "AS AVAILABLE." To the maximum extent permitted by law, TOTC disclaims all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
13.2 No uninterrupted service. TOTC does not warrant that TOA will be uninterrupted, error-free, or compatible with all devices, browsers, networks, or Third-Party Services.
14) LIMITATION OF LIABILITY
14.1 No indirect damages. To the maximum extent permitted by law, TOTC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of business, loss of data, or business interruption.
14.2 Liability cap. To the maximum extent permitted by law, TOTC’s total liability arising out of or related to TOA or this Agreement will not exceed the amount paid by you to TOTC for the Subscription in the twelve (12) months preceding the event giving rise to the claim, or $100, whichever is greater.
14.3 Generated Output and user actions. TOTC is not liable for decisions, actions, or outcomes resulting from your use of Generated Output, including emails sent, attachments transmitted, calendar events created/modified, or reliance on recommendations.
15) INDEMNIFICATION
You agree to indemnify, defend, and hold harmless TOTC and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
• your use of TOA;
• your User Content;
• communications sent through TOA (including emails and attachments);
• your violation of this Agreement, applicable law, or Third-Party Services terms.
16) SUSPENSION; TERMINATION
16.1 Suspension. TOTC may suspend or restrict access to TOA immediately if TOTC reasonably believes you have violated this Agreement, pose
a security risk, or your use is harmful to TOA, TOTC, other users, or third parties.
16.2 Termination by you. You may terminate by canceling your Subscription and ceasing use of TOA.
16.3 Termination by TOTC. TOTC may terminate this Agreement and your access to TOA for continued or material breaches, non-payment, legal compliance reasons, or as otherwise permitted by law.
16.4 Effect of termination. Upon termination, your right to access TOA ends. Sections that by their nature should survive will survive (including
IP, disclaimers, limitation of liability, indemnification, and governing law).
17) LEGAL COMPLIANCE; EXPORT CONTROLS
You represent that you are not located in a country subject to U.S. embargo or designated by the U.S. government as supporting terrorism, and you are not listed on any U.S. government restricted-party list.
18) GOVERNING LAW; VENUE
This Agreement is governed by the laws of the State of Texas, excluding conflict-of-law rules. You agree that disputes will be brought in courts located in Texas unless mandatory law provides otherwise.
19) CONTACT INFORMATION
That One Tech Company
P.O. Box 540564
Grand Prairie, TX 75054
United States
support@thatoneassistant.com
20) CHANGES TO THIS AGREEMENT
TOTC may update this Agreement from time to time. Continued use of TOA after an update becomes effective constitutes acceptance to the extent permitted by law. If you do not agree, you must stop using TOA.
21) MISCELLANEOUS
21.1 Entire agreement. This Agreement is the entire agreement regarding TOA and supersedes prior agreements or communications about TOA, except for any separate written order form, DPA, or enterprise agreement signed by TOTC.
21.2 Severability. If any provision is held invalid or unenforceable, the remainder remains in effect, and the invalid provision will be replaced with a valid one that most closely reflects the original intent.
21.3 No waiver. Failure to enforce any provision is not a waiver of future enforcement.
21.4 Assignment. You may not assign this Agreement without TOTC's prior written consent. TOTC may assign this Agreement as part of a merger, acquisition, restructuring, or sale of assets.
21.5 Headings. Headings are for convenience only and do not affect interpretation.